Last Updated: June 18, 2026
Welcome to Social Adverge. These Terms and Conditions (“Terms,” “Agreement”) form a legally binding agreement between you (“Client,” “you,” or “your”) and Exponent5 LLC doing business as Social Adverge (“Agency,” “Company,” “we,” “us,” or “our”).
These Terms govern your access to and use of our website located at https://socialadverge.com/ (the “Site”) and any digital, creative, branding, illustration, development, or marketing services provided by us.
By accessing the Site, submitting a form, making a payment, or signing a Statement of Work, you acknowledge that you have read, understood, and agree to be bound by these Terms.
By engaging Exponent5 LLC (DBA Social Adverge) for any project, digital asset creation, or marketing service, you certify that you are at least 18 years of age and possess the legal authority to enter into this agreement. These Terms apply to all users of the Site, including without limitation users who are browsers, clients, vendors, or contributors of content.
Social Adverge is a specialized branding and creative studio providing services including, but not limited to:
Mascot Illustration & Character Model Sheets
Brand Identity Systems & Custom Vector Art
UI/UX Design & High-Fidelity Interactive Layouts
Social Media Creative Materials & Asset Libraries
Website Development & Digital Strategy Consultancy
The exact specifications, milestones, and timelines for your project will be defined in an independent Statement of Work (SOW) or digital invoice proposal.
To initiate services, you may be required to provide accurate corporate onboarding data, contact details, and project briefings. You agree to maintain the security of any client portals or accounts assigned to you. Exponent5 LLC reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion if fraudulent or misleading information is provided.
Mobile Messaging Privacy & Consent: We respect your privacy and are committed to protecting your personal information. When you explicitly provide your mobile number and opt in to receive SMS or MMS messages from Social Adverge, we collect and use your mobile number solely for the purpose of delivering the messaging services you have requested, including transactional alerts, service-related updates, and marketing messages.
No Sharing of Mobile Data: We do not share, sell, rent, loan, or disclose your mobile number or SMS consent information to any third parties, except as required to deliver our messaging services (such as our SMS platform provider) or as required by law. Specifically, we do not share mobile opt-in data with third parties for marketing or promotional purposes ; we do not sell or transfer mobile phone numbers to external agencies ; and we do not share SMS consent, message history, or opt-out data with any third party.
Data Security & Opt-Out: We implement industry-standard security measures to protect your mobile data, including encryption, access controls, and secure storage. Only authorized personnel and approved service providers may access this information. You may opt out of SMS communications at any time by replying STOP. After opting out, you will no longer receive messages unless you explicitly opt in again.
Transfer of Rights: Full ownership, copyright, and transferable intellectual property rights of the finalized, approved visual deliverables (e.g., custom mascot illustrations, final brand vector logos, or UI designs) will transfer exclusively to the Client only upon receipt of full, cleared, and final payment by Exponent5 LLC.
Agency Retained Tools: Social Adverge retains all rights, titles, and interests in its pre-existing materials, standard design frameworks, proprietary brushes, code bases, fonts, and internal workflows used to produce the final assets.
Drafts and Rejections: All preliminary concepts, sketches, unused variants, and turnaround drafts not selected for final delivery remain the strict intellectual property of Exponent5 LLC.
Unless explicitly restricted by a mutually executed, premium Non-Disclosure Agreement (NDA) or a specific clause within an active SOW, Exponent5 LLC (DBA Social Adverge) holds a perpetual, royalty-free, irrevocable, worldwide license to display all work created during the project—including initial sketches, concepts, and final assets—in our online portfolios, case studies, social media channels, and agency promotional content.
Asset Provision: The Client is responsible for supplying all text, brand histories, reference imagery, or fonts required to execute the project scope.
Warranty of Legality: The Client explicitly warrants that any assets, trademarks, or references provided to Social Adverge do not violate or infringe upon the intellectual property or copyright of any third party. The Client agrees to fully indemnify and hold harmless Exponent5 LLC from any third-party claims arising out of materials provided by the Client.
Standard Revisions: Standard project packages include a predetermined number of iteration rounds (typically two rounds per milestone phase), as designated in the SOW.
Scope Creep: Any structural revisions, asset modifications, or additional requests made after a milestone has been approved in writing will be deemed “Out of Scope.” Out-of-scope tasks will be evaluated and charged under a supplementary invoice or billed at our standard studio hourly rate.
All monetary transactions, retainer fees, and milestone payments are processed securely. Balances must be settled according to the schedules outlined in your invoice. Production timelines will not commence or advance to subsequent phases until the required upfront deposits or milestone milestones are successfully cleared by Exponent5 LLC.
Invoices remaining unpaid past their designated due date are subject to a statutory late payment interest fee calculated from the original due date until settlement is made. If an account is overdue, Exponent5 LLC reserves the absolute right to:
Suspend all active project production and asset creation immediately.
Temporarily revoke access to staging platforms, Figma design files, or development links.
Withhold final delivery of high-resolution master vectors and source files.
Termination for Convenience: The Client may request to terminate an active project via written notice. Upon cancellation, the Client is legally required to pay for all completed milestones and human resource hours tracked up to the explicit date of termination notice.
Non-Refundable Retainers: All initial deposits and onboarding setup fees are non-refundable, as they guarantee studio scheduling, research, and resource allocation.
Upon completion of a project milestone, Social Adverge will present the deliverables for review. The Client has five (5) business days to review the work and provide a consolidated feedback list or formal sign-off. If no feedback or communication is received within this window, the deliverables will be automatically deemed accepted, and the project will advance to the next billing phase.
While Exponent5 LLC implements elite industry design architectures, we make no explicit or implied warranties regarding third-party commercial outcomes. Social Adverge does not guarantee explicit metrics such as lead generation increases, viral social distribution, search engine algorithmic rankings, or financial conversion returns. All work is delivered as a professional creative service.
Our brand systems and web solutions frequently interact with or depend on external platforms (e.g., Figma, Webflow, hosting providers, font libraries, and social media networks). Exponent5 LLC cannot be held responsible or legally liable for outages, pricing hikes, algorithm structural shifts, or terms-of-service modifications implemented by these third-party companies.
To the absolute maximum extent permitted by applicable law, in no event shall Exponent5 LLC, its directors, employees, or contractors, be held liable for any indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, loss of profits, data corruption, or business interruption) arising out of or connected with the use of our creative assets. The total aggregate liability of Exponent5 LLC for any claim linked to our services shall never exceed the exact dollar amount paid by the Client to the Agency for that specific project scope.
You agree to protect, defend, indemnify, and hold harmless Exponent5 LLC, its subsidiaries, partners, and team members from any legal demands, liabilities, losses, costs, or expenses (including reasonable attorney fees) brought by a third party due to or arising out of your breach of these Terms, your misuse of the final deliverables, or your violation of any consumer laws.
If any individual provision or clause of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that part shall be limited or eliminated to the minimum extent necessary, and the remaining sections of this Agreement shall continue in full force and effect. These Terms, combined with your signed SOW, represent the complete business agreement between you and Exponent5 LLC.
These Terms and Conditions, and any separate agreements whereby we provide you services, shall be governed by, interpreted, and enforced in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any legal action, suit, or formal dispute arising out of this contract must be filed exclusively in the state or federal courts located in Cook County, Illinois (or the county in which Exponent5 LLC maintains its principal place of business). Both parties hereby irrevocably consent to the exclusive personal jurisdiction and venue of such courts.
Exponent5 LLC reserves the right to modify, change, or append sections of these Terms at our discretion to align with updated financial regulations, operational adjustments, or new service options. The updated Terms will be made accessible via https://socialadverge.com/ with a modified “Last Updated” stamp. Continued interaction with our studio signifies full acceptance of the revised policies.
For any operational feedback, formal notices, or questions regarding these Terms and Conditions, please submit an official inquiry through the contact portals available at socialadverge.com.
A creative studio building brand identities, mascot logos, and website designs that people remember.
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Designed with obsession. Built for impact.
